Compliments

I Would like to commend you and your ENTIRE team at McDuling Motors for the excellent service i have received.

I purchased 2 Golf 7 GTI one in 2016 and 1 in 2017 from Vw Lenasia and i cannot begin to tell you the uphill and problems i had with them, i also went to Vw Braamfontein and had a huge fight with them because of their “Don’t Care Attitude” On tuesday morning i called Llewellyn and explained to him the issues i was experiencing, he explained everything to me in detail and was very pleasant on the phone, he told me before end of business day he will contact me to let me know when i can book the vehicle in. i actually forgot about it, but before 5pm he called and told me earliest they can sort out the vehicle is on Thursday i agreed and said i will make the booking. I called on Wednesday and spoke to Melony we agreed that i will leave the car overnight and the technician's will start with it 1st thing thursday morning. I got to your dealership and your guard directed me in(he was also very pleasant) i met with Melony who introduced me to Lebo. Lebo had all the paper work ready and i just had to sign. Thursday morning she called and we discussed the costs involved in replacing the battery, i gave the go ahead and maybe 2 hours later she called to inform me the car was ready . I got to your dealership at around 2pm got my invoices from Alex(i think thats his name) went to the cashier paid,went back to alex, my car was cleaned and waiting for me,drove out with a big smile. My apologies for the long email, i am just really impressed and happy with the level of service i received and i will now only deal with Mcdulings Booysens. Whatever management is doing in that dealership is really working and it is noticeable. Keep up the good work, and all the best. Thank you for the great service. Kind Regards Uzzi Jhetam

Good day Natasha.

I would like to thank McDuling Motors Volkswagen and specifically Muhummad Essop for his exceptional service. He really went out of his way to make me happy. The deal was fair and honest and the service provided was exceptional.

This is the second new car I have bought from McDulings Motors and both times I left the dealership being happy and satisfied. I will definitely recommend your Dealership to my family and friends and looking forward to working with you in the future.
Many thanks and Kind Regards

Dalton Appolis

Good day Isaiah.

First off, thank you for the awesome day on Saturday, hope the launch was as successful for you as it was a pleasure for us.

I need to bring to your attention the amazing and professional service of Teveshan, from the first phone call I made to him it has been no less than superb! Right from that phone call I have been made to feel as if I’m purchasing a Rolls Royce. Nothing, but nothing has been too much trouble, all my questions were able to be answered professionally and with ease, even after hours. Teveshan has taken the time to familiarise himself intently on the VW brand, very professional.

Teveshan made himself more than a sales person, he made himself a friend.

The buck doesn’t stop at Teveshan, it certainly started there. The entire staff at McDullings were amazing, a big shout out to all! I’m only purchasing a VW Caddy but you yourself as a dealer principle came and introduced yourself to me, some of the technicians introduced themselves as well and other sales staff, staff at another dealership I enquired at didn’t even greet me. A shout out to Rene, Mavine and Jeffry, always friendly always smiling. Looking at all the staff I met, they were all happy and friendly, staff are not happy and friendly when working for poor and unfair management, well done to you too Isaiah!! You have an awesome team! I categorically state that any dealings I or my family need to do with any VW product will only be done at McDullings! I live in Kempton Park a good 40km (at least), I have a dealership less than 5km from my office but id rather drive that 40km to McDullings to have my car serviced (should the deal go through) I am now anxiously awaiting approval and really praying Teveshan and you finance guy can work their magic. There is a small problem with the application that may stop the deal. Thank you so much for everything. Excellance
Regards

Quinton Jones

Good Morning, I am drafting this email to say Thank you to Natasha Bastian for all her assistance and also going the extra mile to assist me and my wife with our vehicle purchases. Natasha has shown what it means to be a person of caliber as she did not just focus on the sale but her after sales services is what is key in any purchase. She ensured I was comfortable with the deal and also went out of her way to ensure the deal happens and I takedeliver on the date I requested. I am was to purchase a Mercedes Benz but because of the service and assistance I received from this lady I changed my mind. Natasha Thank you for taking all my sms and emails and assisting me when you were on leave with your family on vacation.
Kind Regards

Dimple Narsi

Hi, I would to bring to your attention of the EXCELLENT service I received from Natasha. She was very friendly and professional and did her utmost best to make sure that I was comfortable and happy with the deal that she offered me. She was on the ball at all times and stuck to her promises. VW The Glen phoned meon Fridayto say I must cancel the deal with Natasha and that they will give me a better deal. I could not do it because I DONT think they couldve given me better service than what I have received from Natasha. Please make sure she recieves the recognition she deserves. BIG THUMBS UP TO HER...
Kind Regards

Germaine Turton

Good day

I just want to thank the Mcduling service team for the great service I had recently. I would like to thank Llewellyn in particular who went out of his way to assist me with major repairs to my vehicle and doing so in a manner that fitted in with my schedule. Servicing a car extremely disruptive a arrangement need to be made for children's school run, work etc. My car had to return to the dealership after its 90 000km service for further repairs. Llewellyn was extremely helpful in agreeing to pick the car up from my work and dropping it off once done. All with a big smile.
My car was returned looking and smelling as good as new. I will definately be using your facilities for my next service. Kind Regards

Ross Linstrom

Hi Nicky

Your service was outstanding, to say the least. I have made a few attempts at purchasing a vehicle and none of the other dealers have made it as simple as you have made it for me. I have even considered rent to buy options, some of which did not go according to plan.
One of the things which set you apart from all of the other dealers is your friendly nature and your ability make the buyer feel like the vehicle is already their. This establishes trust, which is very important when one is making a decision as big as purchasing a second hand vehicle. I did not feel like I was being conned. There are plenty of shady dealers out there and one cannot be too cautious.
I would like to commend you on the speed at which you dealt with this transaction. Despite the delay caused by the other purchaser, you were able to make arrangements for the vehicle to reach me in a short space of time.
I was impressed when I saw that the car was serviced and clean despite it being a second hand vehicle. You even went the extra mile by explaining to me some of the vehicle's components and attending to the registration of the vehicle.
I can not help but to feel a certain level of trust and that is what I will base my recommendations on when I meet someone who is looking to purchase a vehicle.
I think the only way in which you can improve is by consolidating the documentation which one is required to sign, where possible. I signed so many documents, I think if you had slipped a document into the bundle in terms of which the signee signs his/her life away, I would have placed my signature on that one too lol.
Thank you for your assistance.
I hope to purchase another vehicle from your dealership in the future.

Kind Regards

Andrew Sibiya